Privacy Policy

Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third-party services we use to operate our business.

Information You Provide

• Contact information (name, email address, phone number) when you fill out our contact form
• Vehicle information (make, model, license plate) when signing up for a wash membership
• Payment information when purchasing washes or memberships through our FlexWash portal
• Communications you send us, including questions, feedback, or customer service inquiries

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Pages you visit and time spent on our website
• Referring website or search terms
• Device information (screen size, operating system)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our car wash services and memberships
• To process payments and maintain your account
• To respond to your inquiries and provide customer support
• To send you service-related communications (appointment reminders, membership updates)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information in the following situations:

• With service providers who help us operate our business (payment processors, website hosting, customer service tools)
• With FlexWash, our membership and payment portal provider, to manage your wash club account
• When required by law, such as in response to a subpoena or court order
• To protect our rights, property, or safety, or that of our customers or others

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption for sensitive data transmissions, and limited access to personal information within our organization. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve its functionality.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain data collection or marketing communications
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information below. We will respond to your request within the timeframes required by applicable law.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: